Terms & Conditions – Boxes For Product

Take the time to read through the Terms and Conditions carefully. By using this website, you agree to the Terms and Conditions page of Boxes For Product (boxesforproduct.com). We reserve the right to change any of our Terms and Conditions at any time, and it is suggested that the customer revisit this page every once in a while. 

Copyright Notice

All materials that are on this website are the property of BoxesForProduct.com, and no materials can be copied, rewritten, modified,/or in any way used the materials without the explicit legal permission of the owners of this website.

User Conduct on Our Website

You agree that any material you provide through our website or directly will not invade any copyrights of third parties unless permission is obtained in an objectionable or indecent way. You agree to provide accurate information to receive your products, and misuse of the site, which is a violation of the T&C’s, can lead to legal action from the site.

We have no control over the content that is posted by other users on the website. We hereby disclaim any liability for such content which, in our opinion, may be misleading, inappropriate, offensive, or objectionable. By purchasing from us, you also assure us that you are authorized to place such orders for the products and that we can make the products for you. You agree that you are of legal age and can represent yourself in any legal proceedings if you need to.

By using our website, you agree to our privacy policy and acknowledge that you have read and understood Boxes For Product’s privacy policy and understand that it can use your personal information and business information as outlined in the Privacy Policy. 

Design Files

The customers can avail design files at 72 DPI, which is low resolution. But those customers demanding high resolution will need to send a company an email.

Customer Submitted Artwork

The customer-provided designs are only accepted in the format of CMYK with a 300 DPI minimum resolution. Please note that converting artwork from RGB to CMYK  may result in defective color changes. The company is not responsible for Blurred images, mainly caused by improperly formatted artwork supplied to the client. 

Proofing & Matching

The customer’s specification sheet must be approved by the customer before final artwork printing. The specification sheet contains requirements, which the customer must review and confirm as acceptable before the production process begins. Anything not included in the specification sheet would not hold the company liable because it is the customer’s own job to proofread.

Our organization provides the customer with the opportunity to find mistakes in the final proof and report in time. The approved final proof is actually printed. No alteration made later will be accepted. We advise customers to carefully examine the final proof so that they can report to our team the changes in time.

After approval, the specification sheet is forwarded to the production team to conduct the print. We only support the color matching facility if a customer is ordering a color match proof; otherwise, the company will not be liable for any color matching approved by customers.

Materials

Our main support is for printing on regular paper stock. In case a customer wants to use food-grade paper, the customer needs to inform the company before placing the order. After the order is confirmed, the customer will be notified if there are any food-grade requirements for their project. The firm is not liable for any printing mistakes, as the customers have to check and approve the proofs and layouts before production starts.

Color Accuracy and Hardcopy Proofs

We examine color matching after we have the print-ready file. But the printing constraints limit the manufacturing of perfect color match printing. The final product is 90% identical to what the customer approved. We do ensure 100% precise color matching if the customer wants to order a hard copy proof, available at an additional cost. The customer is not qualified to claim or hold responsibility against the company for the built-in printing limitations.

No Liability for Mistakes

If a mistake is made in the last printed item, which comes under the said mistakes, Boxes For Product shall not be liable for:

1. Any spelling, grammar, or font errors
2. Percolating marks and graphics punctuation
3. Cracks in folds, cropping marks, or die lines
4. Overprinting
5. Difference in finished size
6. The product is sent flat and pre-assembled

Order Cancellation

This is a standard policy in the printing business. When an order is accepted for printing, it is regarded as a final sale, and therefore, the cancellation or refund of the order is prohibited. The reason for this is that the printing process has started, and the materials required for the production of the order have been reserved. 

It is a great point that you thoroughly examine your design and all the details of your order before issuing the printing authorization to ensure that it is in line with your expectations.

Damaged And Lost Packages

Customers are liable for checking all packages for any visible damage or missing products (when compared to products listed on the included packaging slips or invoices) before accepting. In the event of damage or lost items, the customers must inform Boxes For Product and the delivery courier within the shortest time possible. We will not be liable for any claims of damage or lost items that the customer fails to lodge within 3 business days upon delivery of the order. 

BoxesForproduct.com is not liable for errors or damaged shipments made by the 3rd party shipping companies.

Each order is typically shipped with a small number of complimentary extra pieces. In rare cases, the delivered quantity may be slightly less than the amount ordered. According to printing industry standards, an overage or an underage of up to 5% is considered acceptable. If exact quantities are required, customers are advised to order at least 10% more than the needed amount to ensure fulfillment.

Additional shipping and handling fees will be charged for packages that need to be reshipped because an error was caused by the customer in providing the correct shipping address.

Production Time

Turnaround time begins once your order is submitted, files are uploaded, and we have received approval. In the case of next-day printing, as mentioned earlier, we require hardcopy approval. If there has been a problem with the file, turnaround time would again be redefined unless and until we receive the correct artwork.

For all orders approved or received by 11:00 AM (EST), the turnaround time will begin on the same business day.

Shipment Terms

If delays are caused by shipping carriers or weather, the company will not be held responsible for such delays. Moreover, if there is any damage happens while the product is in transit or any other kind of event that is beyond our control, the company will not be responsible. On the other hand, if the production or delivery of your order is delayed because you have provided us with a defective or incomplete file, then you will be the one to bear the responsibility for it.

Printing turnaround time must be included in the shipping transit time when calculating the precise time that will be needed for your products to arrive.

Mailing Services

Your mailing information belongs to us and will be utilized as needed and as instructed by you. We do not aim to sell your mailing data to a third party.

Boxes For Product will correct printing and mailing mistakes if there are errors in the quality of printing. To change the address, please inform us in advance. Products that could fit within one box would be delivered free; all additional items would be charged with handling fees.

No Refund Policy

We want to advise you that refunds are not available due to the custom-made nature of your order. We are committed to supplying a product with high-quality standards that you have requested. If you receive a defective product or the incorrect product, we would be happy to resolve the issue through our replacement process.

Refunds will not be available for custom orders.

Limitation of Liability

Irrespective of whatever situation results in, the company, along with its staff, suppliers, or vendors, will not be liable for any charge. Any improper use of the product, accidental damage incurred to goods, or any resulting issues will not cause any harm to the company. Any such incident is completely accidental and will not make the company liable for complete damages.

Changes To Our Website And Terms And Conditions

We have the right to change any part of our website and or Terms and Conditions from time to time, with or without notice to our website’s users and customers. An adjustment to our website or Terms of Service will be combined with the website as one entity after the change has been published. The refreshed Terms of Service will be valid from the moment they are posted. If you keep using our website after the changes have been made public, it is considered that you agree to the new terms.For further information, please do not hesitate to contact us by email at info@boxesforproduct.com.